FAQ

FAQ: 

Q: How long is shipping? 
A:  10-18 business days . Sometimes faster however it depends on the item 

Q: How do I track my order?
A: tracking is available in your email once your item is shipped you will be able to immediately track your order.   

Q: How do I get an order update: 
A: Make sure to email us at :    48-72 hours wait for a reply  

Q: How do I cancel an order?
A: No cancellations after order is shipped 

Q: how I do request a refund? 
A: At Blindeye, all sales are final unless an item arrives damaged, defective, or incorrect.

Refunds

We do not offer refunds for change of mind, incorrect sizing, or simply no longer wanting an item.

Exchanges & Store Credit

We may offer an exchange or store credit for eligible items requested within 14 days of delivery.

To qualify, items must be:

• Unworn and unwashed

• In original condition

• Free of stains, odors, or damage

• Have all original tags attached

Customers are responsible for return shipping costs unless the item was sent incorrectly or arrived defective.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery with your order number and clear photos of the issue.

If approved, Blindeye will provide a replacement or refund for the affected item.

Sale & Limited Items

All sale items, promotional items, and specially marked final sale items are not eligible for exchanges or refunds.

Important

Blindeye reserves the right to deny an exchange or store credit if an item does not meet the requirements above.

By placing an order with Blindeye, you acknowledge and agree to this Refund & Exchange Policy.